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PAM's Auto is a late model auto recycler processing vehicles which have been considered a total loss through an insurance claim. Our inventory consists of late model import and domestic car and truck parts. We provide our customers full part and labor warranties available on most of our engines, transmissions, differentials, and transfer cases.
PAM's Auto offers a full disclosure of our vehicles featuring hi-res video, quality pictures, mileage cluster/VIN documentation and vehicle history. All our parts are cleaned, inspected, and shipped daily right to your door saving you money!
PAM's Auto is a classic success story celebrating 30+ years of business. Two young guys (Pat & Mike) started fixing and selling repairables on the side to compliment their income in 1991. By 1993 they were busy fixing and selling over 40 cars a year while only operating out of a two stall garage.
Flash forward to today- PAM's Auto has grown from that simple two stall garage to an under-roof facility of over 100,000 sq. ft. (that's the size of a professional football field) and covering 96 acres! Featuring over 100,000 import and domestic auto parts on the shelf ready to ship.
The staff has also grown from just Pat & Mike to over 60 employees. This is a great example of an automotive recycling facility, or any business for that matter, that successfully embraces technology to the fullest.
QUALITY POLICY
Parts are delivered on time.
Meet all Statutory and Regulatory requirements.
Provide a continuous plan for improvement in quality.
QUALITY OBJECTIVE
Parts are delivered on time as agreed during the original order process.
Ensure a safe work place with the goal of zero time missed due to injury.
Maintain a satisfied customer base, with the measurement of dis-satisfaction being the count of official complaints filed.
STRATEGIC DIRECTION
Implement solutions leveraging our technology and employees to provide a service level that others cannot match.
VISION
Position PAM’S Auto, Inc. as the premier parts supplier in the greater five state markets.
MISSION
To understand the needs of our customers and be their partner in the repair process of damaged vehicles.
GOALS
To achieve and maintain ISO certification as the foundation of our dedication to be a quality focused organization achieving customer satisfaction and continuous improvement.